Simple easy online buying process.

Good price web site well done easy to navigate

everything was in stock

Extremely fast and efficient service. The order was placed and shipped the same day and arrived in less than 2 days. A+

Quick and easy and great prices. Plus they have stuff in stock.

Thank you, happy with the prompt follow up.

Fast delivery, order on Friday noon, on the balcony on Tuesday,

So far its quick and smooth and products available from the site not available from others.

Good interface

Good. I like the website navigation.

Website is easy to navigate and purchasing was easy. Product showed up a couple of days later.

Was great, they had what I wanted and the itmes shipped so quickly!

Having to confirm that I had all the right parts was slightly confusing

Received order within days, sooner than quoted. Would use Hitchweb again.

product arrived as promised, but one bit missing, the only problem i had was that the measurments to set roof rack up are way out.

Website very user friendly

Great experience buying from hitchweb. Quick replies to inquiries, great prices. Not a fan of their chosen courier but the order still arrived quicker than expected, although not at the estimated date.

After an issue with an incorrect listing on their website things have been corrected satisfactory. Pleasant and friendly to deal with.

Great prices for quality products and had everything I wanted in stock.

very good

I got the item I ordered, but realized I selected the the universal fit Rhino Kayak Side Loader not the one specifically for the Rhino Aero bars. (My mistake but...) The one I got would work but I would have preferred the one specific for the Aero bars, since those are the bar I purchased, but the high restocking fee was not worth exchanging it. The model I want was slightly cheaper at hitchweb than amazon, but at least I know I would be able to return without restocking fee if I ordered from Amazon and want to return for whatever reason. Decided to order the one I wanted from Amazon and will try and sell the universal one. Little disappointed that even exchanges are subject to restocking. I could understand returns having restocking, but no exchanges.

Great service.

A

Very pleasant shopping experience. The recommended rack roof system is identical with what the producer recommends. Also, nice price.

Online chat was very helpful

Great customer service

We do not know what fit it needs to have the kit. I just wanted to install bars on my Jeep and I had to validate on other sites to see every pieces that I need to buy. I even wrote to support which told me "it should be ok"... I don't need an "it should" but "you need this". Otherwise, everything is good

a lot of choice but the website is slow.

There was some confusion over the basket that was ordered. I was originally told that the basket came with attachment hardware. When the basket arrived, no u-bolts were included. I had to place an additional order for the u-bolts. However, I am pleased with the quality of the rhino products that all arrived in a timely manner and in good order.

The best !

Thanks

It's fantastic to realised that we have that kind of online ressourse from Canadians at extrmely competitive prices, THNAK's !! I repeat FANTASTIC !!!

bang up service, decent pricing..Canadian eh!

prices are good howerer there were no instructions with any of the parts. Had to find some on the internet. Some parts, I have no idea what to do with them. They don't appear anywhere in the found instructions.

great help in selection

Helpful customer service

Good

Thank you

hope what i bought fits my truck

Good so far little trouble finding products. Everything was great as soon as I new what I needed.

il manquait une piece dans le colis quand j'ai appel?, la personne avait une mauvaise ?coute et semblait perdue dans son syst?me...il m'a fallu d?montrer beaucoup de patience quand finalement ma demande a ?t? comprise et prise en compte, le service a ?t? excellent pour r?gler le probleme. j'ai re?u la piece manquante rapidement

very fast shipping. i ordered roof racks and the parts arrived faster than the email i got with the tracking #. 1 of the boxes had missing parts and hitchweb sent me the parts very quickly with no problem. i have shopped here in the past and will shop here again.

Purchasing the roof racks was easy. Shipping was expedient. Instructions on assembly OK not great but the product "whistles" in the wind as one drives down the road. A little too much and a remedy may be possible. I would have appreciated knowing a whistle might arise from installation. You may wish to consider this before purchasing.

Very good service. Super quick delivery.

Great product, fast shipping and great customer service!

Very fast shipping. Would order anytime from hitchweb. Thanks

Ordering a roof rack for my truck. Part of it arrived in less than 24 hours, with the remainder the next day. I emailed a question shortly after submitting my order to ensure I had the right model. They responded promptly, confirming everything was correct. I wouldn?t hesitate to order from them again.

Excellent company. I found them online for a set of roof racks for my 2018 Silverado. I placed the order and it was delivered within 2days.

Great to deal with, answered my questions promptly and fast delivery

Easy ordering process. I received the correct roof rack, perfect fit. I also like the fact that I had to sign for my delivery, it wasn't left on the doorstep.

Easy to use website, I ordered a complete roof rack set, items shipped quickly to my home in Toronto. Customer service was helpful in tracking one item for me which came a day later. Would buy from them again.

5 star transaction fast sipping everythings arrived in great shape..no problem shopping at hitchweb....merci from québec. ..

quick and easy online ordering and delivery within 2 business day. nothing short of amazing