Contact us if the order didn't meet your expectations and we'll do what we can to make it right.

NOTE: Please inspect your order upon receipt and report any damage or missing parts within 3 business days of receiving your order so we may process a successful claim. 

If you must return the item you purchased, here are just a few things to know:

- Either fill out and submit the requested info below or call (800-300-4067) to initiate your return.

- Returns will only be accepted 45 days from date of purchase.

- Returns must be in original condition and packaging

- SMRT roof top tents are non-returnable

- Up to 20% restocking charge may apply unless the mistake was ours!

- All required labels will be provided prior to return

- Please allow up to 3 business days for receipt of return authorization and instructions.



* Required

If there are any questions or concerns, do not hesitate to contact the team. We're here and waiting to help!

- hitchweb Team -