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Customer Reviews
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Star Rating Star Rating Star Rating Star Rating Star Rating RickAugust 08, 2019

I order several items on Aug. 2 and received a notice that my order was confirmed and that I would be notified when my item would be shipped.On Aug. 6 I received 2 shipping notices as either Hitchweb or Purolator decided to split the order into 2 packages, but again confirming the order was shipped on Aug. 2nd. Upon checking the tracking number provided by purolator, both tracking numbers showed only the shipping label had been produced. I then check on Aug 4,5 & 6th to see the progress of the packages... still only the shipping label had been produced. On Aug. 7th AM I wrote an email tothe Hitchweb sales staff asking what the status of my order was and was assured that the order was on its way. On Aug. 7th the tracking site finally indicated that part of the order was out for delivery and was asked to confirm what was delivered.at approx. 4:40 PM 2 of the items that I order were delivered. later that day the secon part of my order showed up on the tracking from Purolator. The second part was delivered on Aug. 8th at 4:00 PM. From all of this I guess my advice to Hitchweb would be don't notify your customers until you can "confirm" actual shipment.


Star Rating Star Rating Star Rating Star Rating Star Rating JessMay 01, 2019

Excellent service and received my hitch within days.


Star Rating Star Rating Star Rating Star Rating Star Rating Vincent, QcOctober 01, 2018

First experience, user friendly site, best price, free and fast delivery, perfect fit. I can not ask for more!


Star Rating Star Rating Star Rating Star Rating Star Rating PascalMay 13, 2018

Service très rapide. Hitch de très bonne qualité


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