Good price and fast delivery.

I purchased Curt hitch and Tekonsha Electrical trailer module. Received both items in a timely manner. During the installation (a couple of days after receiving items), I noticed that trailer electrical module was not professionally packed, there were parts missing and there are hand written notes in the installation instructions. I opened a ticket with Hitchweb representative to resolve the issue on June 4. I was told that Hitchweb is reaching to the manufacturer to resolve this issue. Not sure why is manufacturer involved in this. It appears that someone returned the item with parts missing and it went back on the shelf to be sold to the next customer. Customer support representative is very nice and professional. I'm hoping for a quick resolution as I can't use a trailer right now.

I was uncertain which hitch would fit my BMW 428i convertible. I contacted hitchweb prior to purchasing. They responded very quickly. I then ordered online and it arrived sooner than promised.

No complaints about my service. Quick replies and customer focused.

Hitchweb quickly sent the hitch I was looking for at a competitive price ($10 more than lowest price, but was in stock).

Clean website easy

Quick and easy but have yet to have the hitch installed

Easy to navigate and find what I'm looking for.

Very good service I ordered on Wednesday noon, and the hitch was delivered next day. WOW!