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Star Rating Star Rating Star Rating Star Rating Star Rating Dave — November 10, 2022

It was very good normally I try ordering anything online it's like pulling eye teeth without freezing but everyone at hitchweb made it easy and very friendly thank you will deal with you anytime

Star Rating Star Rating Star Rating Star Rating Star Rating Thomas — April 07, 2022

The actual shopping experience was fine. The problem was that the tracking of the package was non-existent. I received tracking numbers for the various parts of my hitch 4 business days after my order. But these tracking numbers were never scanned in by the shipper. Lots of back-and-forth with their support/warehouse people trying to sort this out, nobody could say for sure where my order was or confirm that it was in fact shipped. I was about to call this morning and cancel the order (it's been 15 days since I placed the order - still no tracking/delivery) when a truck rolls up my driveway with the hitch. Good thing I just happened to be home! A smaller order that I placed was properly tracked/delivered.

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