Customer Reviews

hitchweb reviews

The feedback and responses have been great, and it never gets old. You will also have the opportunity to submit your feedback once we receive your order. Here are just a few reviews we've received from our customers through an independent site review company.

 


Great Customer Service! Sent January 2015

Great customer service, ordered Jan. 27, on the door step In Markham Jan. 28.

Bob Johnson

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Best price! Sent January 2015

Thanks best price on the web for this product

T. H.

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Great company to deal with. No problem. Fast shipping Sent January 2015

Great company to deal with. I chose to info. online, and purchase by phone. No problem. Fast shipping.

Jim

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You Guy Are Awesome! Sent December 2014

This will be my third hitch from you guys. I have nothing but good things to say about the experience. I've told everyone if they need a hitch or any towing accessories to go nowhere but hitchweb. Thanks again, you guys are awesome!!

Timber M.

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2 Thumbs Up! Sent November 2014

I must respond with a 2 thumbs up for service. I ordered parts online and they were delivered to my door in 24 hours. Now thats what I call service, thanks. I will definitely recommend your company and product. Cheers.

Tony S.

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Very Efficient! Sent November 2014

Received my tracking number by email and within the hour my hitch arrived. Very efficient company with the fastest shipping I've ever seen!

Jonathan Q.

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Great Customer Service! Sent November 2014

Contacted the team via live chat and they were very helpful. This company has great customer service.

Priscilla R.

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Nice & Clean Sent October 2014

Nice & clean website.

K.W.

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Great prices!

Great prices and hitch was is stock speedy shipping Sent October 2014

Thomas U.

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I Wish All Customers Could Treat Their Customers This Way! Sent October 2014

I would like to thank all involved for the speed and accuracy of my order, the great price and free delivery. I wish all businesses would treat their customers this way. Perfect fit for my 2014 Rogue. Many thanks.

Armand.

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WOW! So Impressed! Sent September 2014

WOW! ....so impressed with the service of this company, from navigating through web site, to live chat, emails, placing the order &  receiving the products within 24 hrs....GREAT JOB THANK YOU .

John Hamilton.

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You Guys Are Amazing! Sent August 2014

You guys are amazing! My hitch and wiring harness arrived less than 24 hours after I placed the order. The enclosed instructions were clear and easy to follow, so the installation was very fast and headache free. Many thanks.
 
John S.

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Very Pleased!  Sent August 2014

I have purchased a number of hitches from hitchweb over the years and have been very pleased. The only problem I had with the web site was the selection of vehicle did not work well from main page. It worked fine from the hitch page.

R Malone.

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Quick And Easy To Find What We Needed Sent August 2014

I have been looking for this hardware for about 5 hours since Friday, August 1. On the web and in my city.  I found one place this morning that was going to charge $55 plus $15 shipping and handling, and would be to me in a week. That is for the complete hardware kit, which I only needed the pieces that I purchase from your company.

David M.

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Fit Like A Glove - Perfect! Sent July 2014

I received my hitch adapter on time and it fit like a glove. Perfect

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They Took The Time To Find What I Needed Sent July 2014

It was nice that someone call with and answer to my questions about the product i was looking for. It was nice they took the time find what i needed.

Luther H.

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Your Service Was Amazing! Sent July 2014

Fantastic Job! Your service was amazing, so efficient, fast & helpful. Many, many Thanks.

Rosemary S.

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Very Impressed! Sent June 2014

This is the second order for hitches / wiring that I've made in the last few months and remain very impressed with hitchweb!

Bruce S.

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Second order with hitchweb Sent June 2014

This is my second order from Hitchweb. First transaction was fantastic, no reason to expect anything different this second time. Customer Service phone/email is extremely helpful in fulfilling orders

- John. R

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Other companies could take some pointers! Sent June 2014

Many companies could take some pointers from your company on customer service!

- Ken.

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Best customer service I have ever received! Sent June 2014

I just want to tell you that the customer service that you have given to me is the best customer service i have ever received from any company i have dealt with. Just to let you know my profession is in procurement and i deal with a lot of people in the customer service industry. Thanks again for your great customer service. I definately will continue to buy from Hitchweb and will refer this company as much as i can.

- Rick D.

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Very reliable! Sent June 2014

Seems very reliable and good selection.

- Marcos L.

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Very Satisfied! Sent June 2014

You did a good job! I'm very satisfied and will recommend your site.

- Christian G.

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Rediculously Fast! Sent May 2014

your shipping is ridiculously fast thanks a lot

- Dale N.

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Great Company! Sent April 2014

Thank you so much for all your help. Hitch web is a great company that takes the extra step in ensuring their customers are  always looked after!

- Mike V.

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Good Product & Service Sent April 2014

Just to let you know that I am very happy with the  product and service I received.

- Steven W.

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Available Product Sent April 2014

Only place I found product

- Timothy

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Great Support Assistance & Quick Shipping! Sent April 2014

Great support assistance and quick shipping with reasonable prices. excellent experience, will definitely be back.

- Jon

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Simple & Easy! Sent March 2014

Very simple and easy process!

- Randy

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Great Webpage! Sent March 2014

Great web page. I called to ask a question and the girl who answered went above and beyond my expectations! Great people!
 

- Raegan

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Completely Impressed! Sent March 2014

Unbelievable value and service. I'm completely impressed. Can't wait to buy another hitch and save more money

- Lou

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Very Good Shopping Experience! Sent March 2014

This is my 1st experiece @ hitchweb and found its a very good shopping experience

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Satisfied As Always! Sent March 2014

Thank you again Hitchweb! I'm satisfied as always!

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Always A Pleasure! Sent March 2014

Thank you! Always a pleasure to order from you Hitchweb!

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Prices & Shipping! Sent March 2014

As always Hitchweb gives the best service. The prices are amazing and the shipping is super fast. Can't wait to get the items to install Thanks again Hitchweb I'll be back!

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No Problems! Sent March 2014

Everything fit perfectly no problems at all.

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Norm! Sent March 2014

Fast shipping and acurate item

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Great! Sent Feb 2014

Great Site. Super fast shipping. Second time ordering, only place I go to find a hitch.

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Way To Go! Sent Feb 2014

Awesome site and good prices.

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Speachless! Sent Feb 2014

I have to say I am completely speachless with how impressed I am of this online company. The prices are so good, there is a deal for a selection of product, customer service is out of this world and shipping only took 2 days to get to me. I definately will be back for anything and everything I need from now on!

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Order Already Here! Sent Feb 2014

I was just about to call to get tracking for my order I places yesterday, when the doorbell rang. My order was already here! Thank you for the super fast delivery, that is fantastic!

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Sweet! Sent Feb 2014

I like products offered, and free shipping for orders over $100.00.

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Online Shopper! Sent Feb 2014

Super fast delivery: from Vancouver to Montreal in 2 business days after placing the order. For a 30+ pound big box is great. Thanks

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Seamless! Sent Jan 2014

Awesome....seamless transaction from start to finish ...Thanks

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Hitch Installed! Sent Jan 2014

I received the hitch within 2 days and installed it within 30 minutes! So easy.

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Appreciation! Sent Jan 2014

I really appreciated the great service Hitchweb offers. Thank you for the coupon code.

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Over the phone service! Sent Jan 2014

I am not the best with computers so I called in to get halp over the phone, and the customer service was so helpfull. I was able to place my order easily over the phone with no problems at all and I received everything within 2 days. Thanks!

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Great customer service! Sent Dec 2013

I was missing some hardware from my order and when I called customer service they were super great with getting the hardware out to me, it came the next day! They really have some great customer service at hitchweb, I tell everyone I know to buy from here!

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Perfect! Sent Dec 2013

I found some perfect christmas gifts and they had some great deals I was able to save on presents!

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Two Days! Sent Dec 2013

The shipping was so fast on my hitch it only took two days to get to me after I ordered it online! Thank you!

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The Best! Sent Dec 2013

I used the chat feature to inquire about a hitch (the picture on the wev did not match what was shown in the installation directions). The customer service agent had someone pull the hitch to make sure it was the one I needed. That has got to be the BEST customer service experience I have had in over a decade!!! I would DEFINATELY purchase from them again!

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From Facebook! Sent Nov 2013

I found Hitchweb on facebook and I really like what they offer. Their customers are their friends, and they really show that hitchweb is there for them. I really like that personality, and I look forward to the updates and great offeres!

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Deals! Sent Nov 2013

I love how there is always a deal no matter what it may be!

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Impressed! Sent Nov 2013

I am very impressed with customer service at hitchweb. It is very hard to find now a days when dealing with online companies. I wasn't able to find a part I needed for my Dodge 2013 and they took their time to look this up for me. Most sites will tell you to search for it online instead of helping you. Like I said I am very impressed. Keep up the great work Hitchweb, your number 1 in my books!

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Awesome! Sent Nov 2013

Such an awesome site. Easy to navigate.

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Thanks Again! Sent Nov 2013

I have ordered from hitchweb in the past and it is now my go to site for all my towing needs!

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Great Customer Service! Sent Nov 2013

The ladies in customer service are very kind and helpfull. I was able to find out what I needed exactly to fit my vehicle.

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Free Shipping! Sent Nov 2013

I have to say free shipping on orders over $100 is a great deal. I needed the hitch, wiring, and the tow package, and to find out I didn't have to pay for the shipping like all the other sites I found online, I was very impressed. Thank you hitchweb I will definately be back!

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Easy! Sent Oct 2013

The hitch looks just like the pictures online and the installation was nice and easy. I was able to put the hitch on withing half an hour. Following the installation guide was a great help and the customer serivice team was there for support if needed. Thank you for the great customer service, I will tell all my friends about hitchweb!

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Happy Customer! Sent Oct 2013

I had a great experience ordering on hitchweb today. Items on the site were clearly identified and explained and prices were lower than other websites with this same product. I hope it installs as easily as the PDF shows and that it works seamlessly with my vehicles electrical system. Happy Customer!!

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Speedy Delivery! Sent Oct 2013

Wow! Ordered it Monday and it was on my front door within a day.

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On Time! Sent Oct 2013

Everything came as it looks and right on time for the weekend. Thank you

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Thanks! Sent Oct 2013

Thank you for the prompt service.

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Awesome! Sent Oct 2013

Awesome experience with this purchase.

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Customer Service! Sent Sept 2013

GREAT customer service! Answered my question and was able to process a price match right away. The only problem I had was the checkout page seemed to not want to load. Had to retry about 3 times. Other than that, great shopping experience!

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Deal! Sent Sept 2013

This is a great deal for the product purchased!

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Future First Choice! Sent Sept 2013

You had the part I wanted for my new 2014 vehicle in stock and much cheaper them the manufacture had it on their web site. I will shop you site first next time.

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Exact! Sent Sept 2013

The product I received was exactly as described. The Curt hitch for the Highlander 2006 installed in about ten minutes. Six bolts tourqed to 36 lb/ft. The product arrived in 2 buisness days. The driver was very helpful when my wife came out with the baby to sign and receive. My initial purchase has been great.

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Awesome! Sent Sept 2013

Great service !

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Super Fast! Sent Sept 2013

Vert good product, the best price on the web and super fast shipping!

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Extremely Convenient! Sent Sept 2013

Hitchweb shipping was very fast, accurate and free with pricing similar to buying without shipping included. It was extremely convenient. I would order from again.

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Thanks! Sent Sept 2013

Thanks for the super fast delivery.. product works great.

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Great! Sent Sept 2013

item arrived within 24 hours wow super fast easy to follow instructions, mine to a little longer to install as installation was an older vehicle so bolts a little rusty but overall very happy with installation and time it took

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Fast! Sent Sept 2013

Hitchweb shipping was very fast, accurate and free with pricing similar to buying without shipping included. It was extremely convenient. I would order from again.

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Web! Sent Sept 2013

Efficient

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Perfect! Sent Sept 2013

Wow. I have to say it was super easy to find what I was looking for, now I am ready to tow my trailer. Thank you!

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Word Of Mouth! Sent Aug 2013

I heard about this site from my friend, and I'm really glad I did! It is awsome haha. Thank you! I ordered my hitch on Monday and I received it Tuesday the next day. Super speedy and really good product.

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Website! Sent Aug 2013

There are a few things to work on. The loading time of the pages take a little too long at time, but great navigation system. I found everything I was looking for without any frustration or having to call for help.

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Thanks! Sent Aug 2013

All ready delivered and installed within two days of ordering online! WOW Thanks!

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Deal! Sent Aug 2013

Great deals, and many to choose from. No matter what you are looking for, there is always a great deal!

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On Time! Sent Aug 2013

They gave me an eta for shipping times and it came right on time! I didn't have to wait days or weeks like other online shopping sites. Now I can get my gear on the road and enjoy my well waited vacation. Thanks!!

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Great Experience! Sent Aug 2013

GREAT customer service! Answered my question and was able to process a price match right away. The only problem I had was the checkout page seemed to not want to load. Had to retry about 3 times. Other than that, great shopping experience!

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Always The Best! Sent July 2013

Simply the best. I will let all my friends know about your great site!

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Keep Up The Great Work! Sent July 2013

Hitchweb always has great deals, and their shipping times are simply amazing. Very fast! Thank you very much!

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Customer Service! Sent July 213

Awesome customer service! They are so helpful and kind. I can't wait to go camping!

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Shipping! Sent July 2013

Free shipping on a reasonable order, thanks again!

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Appearance! Sent July 2013

Looks really good!

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Great Navigation! Sent June 2013

easy site to navigate.

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WOW! Sent June 2013

Every part of my purchase was just as it states on the site except shipping. My expectation for arrival was about 5 days. Once my payment posted the product arrived within 48hrs... Truly amazing.

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Quality! Sent June 2013

quality product! Looking forward to installing it!

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Exact! Sent June 2013

I got exactely what I wanted !!!! Thank you !!!

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Happy Camper! Sent June 2013

Fast shipping and intiutive product selection tool on the web. Best price around!

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Pleased! Sent May 2013

Items were perfect, instructions fair. Whole fit took 1 hour. Thank you very much.

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Just what I Needed! Sent May 2013

I found their site, they had what I needed, and it was cheaper than other sites. They answered my question right off the bat.

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Price! Sent May 2013

Good products at a good price.

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Crystal Clear! Sent May 2013

Easy, clear lists of all models parts fit.

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Competitive Price! Sent May 2013

The website was very easy to use. The pricing was competitive..

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Super! Sent May 2013

It was super easy to find everything on the website and when I have a questions the customer service department was very helpful. Thank you! I will definately be back!

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Experience! Sent April 2013

It was a very good experience!

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Easy Installation! Sent April 2013

I received my hitch on time. So easy to install. Great product. love it.

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Will Be Back For Sure! Sent April 2013

Great experience purchasing. I will be back for sure. Also very nice to have a live chat option. Used it and it was awesome!

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Impressed! Sent April 2013

Amazing pricing on name brand hitches. Free shipping also. Seems to good to be true. So impressed

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Low Prices! Sent April 2013

Hitchweb has great variety of products. Low prices, free shipping, and discount coupons. It can't get any better!

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Good Experience! Sent April 2013

Thanks for the good experience.

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Clear Website! Sent April 2013

Easy buying, clear website, good price.

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Thanks! Sent April 2013

Good place to shop.

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Great Deals! Sent April 2013

I looked at a dozen other sites for a hitch to fit my camry, some had it but the price was almost double. Hitchweb's site was by far the most user friendly I would highly recomend this site to anyone looking for a good deal on automotive accessaries.

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Easy! Sent March 2013

Easiest site to purchase a hitch online and ship for free to Canada!

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Thank you! Sent March 2013

Thank you very much for the excellent service.  The order desk was professional, knowledgeable and they answered my questions before I had a chance to ask. Everything arrived as ordered.  Delivery was fast and in this case it was FREE. It doesn't get much better. Thanks again.

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Great Service! Sent March 2013

I received my package this morning. I placed the order on Saturday two day delivery is great service. Everything in box OK. Thank you very much.

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Best! Sent March 2013

 Best price yet

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Just what I needed! Sent March 2013

Had what I needed at a great price!

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Choosing Hitchweb! Sent March 2013

I chose to select my purchase with Hitchweb based on their shipping charged to Canada and the selection.availablitly of toe-hitch. The competition ranges from limited selection to almost double value of the product in shipping charged. Thank you for meeting my needs. I am very happy with my order.

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So Pleased! Sent March 2013

I must say that I am impressed! Very good prices, I was able to use a rebate coupon code, there is free shipping and best of all no duty fees. They ship from Canada to Canada, easy to buy over the internat, with ease. Most of all the customer service I received over Live Chat with Sophia, Hitchweb Team was patient and too care of everything for me, making it very clear. I can definately say I will buy from Hitchweb again without any hesitation. I am so pleased!

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The Best Experience! Sent March 2013

The best easy free experence ever had in finding a product online. Keep up the good work Hitchweb... Thank you

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 Thank You! Sent March 2013

Not only did you have an amazing price for the hitch and the accessories, it was delivered the next day.  I will be sure to pass on your website and company name to anyone else contemplating a trailer hitch or accessories.
Thank you

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Easy To Find! Sent March 2013

I was pleasently suprised at the ease of selecting the correct hitch for my truck.

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Simple Ordering! Sent March 2013

Great Prices and simple ordering.

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Great Price! Sent February 2013

Very easy to find what i was looking for, and fairly priced.

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Great Website! Sent February 2013

Was really easy for me to go and decide which hitch is the best for our car.

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Fast! Sent February 2013

Ordered the product Tuesday Feb,12 delivered Feb, 13. Every thing was better than expected. 100% satisfied.

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Quick And Easy! Sent February 2013

I received the new part the next day and installed it today. Worked perfectly, quick and easy. Thanks for the great help!

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Great Work! Sent February 2013

Thank you Brittany. I now know what I need thanks to you and your great work.

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Great Service! Sent February 2013

Thank you for the great service I received today!

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Easy! Sent February 2013

Ordering was relatively easy and shipping from within Canada a bonus!

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100% Good! Sent February 2013

Super fast delivery, item is 100% good and same as displayed.

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Right Away! Sent February 2013

I recommend hitchweb. They shipped my order right away.

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Super! Sent February 2013

Awsome deals.

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Good Business! Sent February 2013

Very good people to work with. They let us know where a product would be delivered from and that it would be a few days late. That is good business.

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Very Easy! Sent January 2013

Very easy process for Canadian buyers. Pricing / duties / and shipping very clear. This is one area that is vague on most sites, very much appreciate the clarity of shipping/duties.

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Good Price With Shipping! Sent January 2013

Good price for shipping to be included.

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Great Company! Sent January 2013

Great company to order from.

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Pleased! Sent January 2013

Was pleased with price although I have not seen my hitch yet so I do not know the quality. Was Very pleased with the selection.

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So Fast! Sent January 2013

That wasn't even 26 hrs from ordering to being at my door. Great service.Thanks!

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Excellent Chat Help! Sent January 2013

Excellent instant chat help was the deciding factor for me.

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This Company Is Great! Sent January 2013

I love the fact that there are no duty charges. This saves me lots of money. They are also concerned about getting my hitch to me before my move. This company is great and I will surely be recommending to anyone that needs a hitch.

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The Best! Sent January 2013

Best deal, free shipping to Canada, easy transaction.

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So Impressed! Sent December 2012

I am very thankful and so impressed with the service provided. Brittany was a great help! My hitch came two days before schedule. Thanks again, I am hoping to need you again in the near future. Merry Christmas to all!

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Awsome! Sent December 2012

Awesome price awesome service easy to find what I wanted.

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Great Support Team! Sent December 2012

I was interested in purchasing a hitch and had some trouble entering the coupon code. However, their support promptly fixed the problem and made me a happy customer, will shop here again.

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Good Service! Sent December 2012

Very good services.... not shy to tell "that's my only accessories shop that i will do business with!"

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Good! Sent December 2012

Good experience.

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Thank You! Sent December 2012

Excellent first timer but wont be last..Thank You...have a Great Xmas.

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Operational! Sent December 2012

I find this site very operational.

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Quick! Sent December 2012

Easy and quick. Hopefully the instillation will be as well.

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Very Happy! Sent December 2012

This is my second purchase from hitchweb and I am very happy with the prices and fast service. I would recommend them to anyone.

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First Time! Sent December 2012

First time user, Good site, Good prices

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Great! Sent December 2012

Great site, easy to use.

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Very Convivial! Sent November 2012

Good presentation and very convivial.

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Good Quality! Sent November 2012

Good quality good price and good service.

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The Best! Sent November 2012

Best prices, fast shipping and no international fees.

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Customer Service! Sent November 2012

Good communication.

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Great! Sent November 2012

Great prices, great service.

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Nothing But Good Things! Sent November 2012

Great company. Second hitch I've bought from them, nothing but good things to say.

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Perfect! Sent November 2012

Had exactly what I wanted.

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Impressive! Sent November 2012

Purchase with hitchweb was very impressive. The 1st time with speedy delivery.

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Great Feature! Sent November 2012

The online help is a great feature.

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Great Site! Sent November 2012

Great site that's easy to navigate. Got just what I needed.

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Easy! Sent October 2012

it was easy to order

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Great Prices! Sent October 2012

Great prices on items and great shipping options. Good to see a website that offers duty free shipping to Canada

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Well Taken Care Of! Sent October 2012

I appreciated the fast that since the product I had selected was discontinued, it was replaced by a higher cost equivalent at the same price. Thank you.

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Highly Recommend! Sent October 2012 

Terrific produst, service and delivery. Would highly recomment this dealer!

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Best On The Web! Sent October 2012

Your prices were the best on the web for hardware .

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Excellent! Sent October 2012

Shopping experience excellent!

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Thanks, Can't Wait! Sent October 2012

Can't wait to get my hitch in the mail! Thanks for everything, I'll let you know how the install goes!

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Great Experience! Sent October 2012

Very easy to use and clear instructions.Prices are also very reasonable. Also like the free delivery.

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Easy To Use! Sent October 2012  

Well laid out site. Easy to use

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Fastest Delivery Ever! Sent October 2012

The fastes delivery ever, and the perfect product, perfect fit!

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Thanks! Sent October 2012

I found the website easy to navigate and prices were competitive. Most exciting part was free shipping for me. I will wait to see how Hitchweb performs with my order. If all goes well, I will be recommending this to other friends who are waiting to see the progress with my order. Mikaela from online chat for hitchweb was very helpful providing necessary details... Thanks Mikaela

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Super Smooth! Sent October 2012

thanks for the super smooth transaction

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Bloody Great! Sent October 2012

After spending several hours phoning around and no one stocking what I needed, I found you on the web. I found what was required and checked out in less than a minute. Bloody great!

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Quick & Easy! Sent October 2012

Very quick and easy Good price

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Excellent! Sent September 2012

Excellent site, easy to find what you looking for!excellent prices and free shipping!

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Good! Sent September 2012

Good seller.

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Options! Sent September 2012

Very good selection!

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Top Notch! Sent September 2012

Top notch servce and stock.

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Perfect! Sent September 2012

Great price,free shipping, perfect...

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User Friendly! Sent September 2012

Very user friendly website.... had the cheapest price for the hard to find part I needed. David

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Good! Sent September 2012

Very good products

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Great! Sent September 2012

Very satisfied.

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Very Helpful! Sent September 2012

Very helpful online attendant to answer questions

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Great Service! Sent September 2012

Great service. Easy & efficient.

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No DUTY & Ship From Canada! Sent September 2012

Being a Canadian shopper, I was very pleased that your site made it perfectly clear that there would be NO duties, and that the product ships from within Canada. Very few online shopping sites do this!

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Nice & Easy! Sent September 2012

Nice and easy and best of all cheap

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Well Done! Sent September 2012

Had what I wanted - free shipping - easy to use - well done

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Reasonably Priced! Sent September 2012

This was the most reasonable priced hitch made for my car and I hope it installs as easy as they say it will!

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Always Recommend hitchweb! Sent August 2012

Great site for what they do, if I will get what i paid for in about a week I will always recommed them.

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Easier, Specific & Precise! Sent August 2012

I compareed Hitchweb to other sites and it is easier to follow, being specific and precise.

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hitchweb's at The Top! Sent August 2012

I compareed Hitchweb to other sites and it is easier to follow, being specific and precise.

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Great & Great! Sent August 2012

Great experience.Great prices.

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Satisfied! Sent August 2012

Very satisfied with Hitchweb.

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Nice & Easy! Sent August 2012

It was nice and easy

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Good Job!! Sent August 2012

Good price, easy product selection on the web page. Waiting to see how's the shipping, you specified 1-5days.Good job!

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Excellent! Sent August 2012

Excellent shopping experience.

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Free Shipping Clinched It! Sent August 2012

Very well laid out website. Easy to find what I needed. Good pricing, free delivery was the clincher.

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Great! Sent August 2012

Great site... lets see how good my hitch is

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Nice! Sent August 2012

Easiest shopping experience on the internet.

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Everyone Loves Jen Sent August 2012

Jen from customer service was amazing!!! She was very helpful and understanding to our needs of needing this hitch immediately!!! Thank you so very much for all the help!!!!

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hitchweb Rocks! Sent August 2012

I was looking to purchase a trailer hitch for my SUV. The price at Amazon in the U.S. was half the price of any store in Canada.....and then I found Hitchweb.com. The advertised no duty or handling charges to ship to Candaa, and when I used their simple chat function, I found out the hitch was in Canada and could be delivered in 2 days ...with free shipping ....and for only a few dollars more than Amazon. Wow .... thats all I have to say. Great experience. Hitchweb rocks !

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Great Pricing and Delivery! Sent August 2012

Great Price and free Canadian delivery, saved me hundreds off exact same item purchased locally or from US firm that would include brokerage and duties fees.

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Good and Honest Sent August 2012

Great site. Enjoyed getting the google+ coupon and free shipping. Also your prices compete with the lowest I could find. I found a couple comments that your site was good and honest. It appears they were correct!

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Impressed! Sent August 2012

Customer service was excellent! I was very impressed by the site as well!

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You're Welcome - Please come back!! Sent August 2012

Great Web purchase experience and excellent telephone staff when I called to clarify a couple of questions I had. Thank you so much.

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Free, Simple, Perfect! Sent August 2012

Love the free shipping, price is very good. Simple web page, just perfect.

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Easy! Sent July 2012

Easy website to navigate, great experience.

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Jennifer has another fan! Sent July 2012

Great customer service, thank you Jennifer!

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We love to be convenient! Sent July 2012

It's convenient that you use Paypal and great free shipping deal

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Ca nous fait plaisir! Sent July 2012

Le site est bien fait très facile pour choisir les pieces dont nous avons besoin.

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We're happy to offer free shipping to our Canadian folks! Sent July 2012

I like the free shipping to Canada for over $125

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No more Cardinal, only Purolator, Fedex or UPS! Sent July 2012

By using cardinal couriers, customers must sign up in order to track their packages online. Highly inconvenient.

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We're working on going from good to great! Sent July 2012

Good place to shop for auto needs

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Looking forward to your return! Sent July 2012

I am very happy with the variety and brand names Hitchweb carries.The purchase was very easy. I'll be back!

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AWESOME! Sent July 2012

THE LIVE SALES SUPPORT WAS ALSO VERY GOOD. IT HELP WITH THE PURCHASE DECISION.

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Hope there will be a second time! Sent July 2012

Very great customer services. Before I order, I just give a call and the girl that answer me do a excellent job.Thanks to make my order simple as that.

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We aplogize for the confusion - Our techies will get on this right away! Sent July 2012

Hitchweb has been a great site for my first time purchase. Although in the purchase/billing process, I was expecting the purchase to be in Canadian Dollars (CAD) as per stated on Hitchweb's Online "Receipt". When I made the transaction to pay with my Credit Card, it then showed up as United States Dollars (USD) to be charged, which there was no option for me to change. Otherwise, the process was an easy transaction especially for first time purchasers. Thank you.

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Quick, Easy and Convenient! Sent July 2012

Website was quick and easy to use.Pricing was great, free shipping to Canada was deciding factor.Would have bought trailer locks at the same time but did not find them on website.

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Why So Easy? Sent July 2012

What a find! Competitive pricing on top quality Reese hitch and free shipping (in Ontario). No need to buy in the US. Why don't other companies make it this easy?

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Great Overall! Sent July 2012

Great customer service, great site - overall very impressed.

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Hard to Beat! Sent July 2012

I had a wonderful experience shopping online and your prices were the best especially with no shipping cost. Thank you!

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Convert to The Loonie Sent July 2012

You should offer french version of your site.And calculation in canadian money should be done as soon as the shipping and billing adresse are written.

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Great! Sent July 2012

Great purchase experience. Great customer service.

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Unbeatable! Sent July 2012

Great site. Very easy to use. Prices are unbeatable. If I get my hitch this week, you will officially become the best website I have ever purchased from.

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Love! Sent July 2012

Love website - selecting your car type/year then it provides the various hitches that would work. Like the specs provided for each hitch for comparisons. Like that the hitchweb rep also spoke with me on the phone before I ordered. Like the promotion code available.

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Well Thought! Sent July 2012

Seems like a well thought out site.

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Friendly! Sent July 2012

Very good and friendly service.

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Quick & Quality! Sent July 2012

Handle quality products, quick shipping

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More feedback - Keep it Coming! Sent July 2012

Easy to use. Finding the right product and accessories was a piece of cake. The only thing I would add is a "Suggested items with this purchase" option.

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Making it Easy for Canadians.. Sent July 2012

Nice to see that you have a Canadian shipping warehouse.

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Great Feedback - Noted.. Sent July 2012

Site's well designed. E-commerce seems well setup. Just wish they charged Canadian dollars for transactions carried out in Canada and shipped to Canadian addresses. I don't like the fact that I will be charged a foreign transaction fee by my credit card company for a product that ships from Canada to Canada.

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Good 1st Experience Sent July 2012

First time customer. Website seems pretty good. Easy to navigate, and, works well.

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Smooth Sent June 2012

Reasonable price. Transaction went so smooth

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Simple & Easy Sent June 2012

Ordering was very simplified and easy to understand.

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That's Loyalty! Sent June 2012

It was very easy and I will use this site again in the future

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Fast! Sent June 2012

Love it fast proccesing order

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Customer Service! Sent June 2012

Good website great live chat for costumer support!

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Good To Hear! Sent June 2012

Good place to buy online.

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Great Feedback - Consider it Done! Sent June 2012

Very good prices, fair delivery cost (free!) and lead time also for Canadian customers is excellent. Good product line up, clear product explanation.If I may suggest you, please make selection easier for matching ball & mount for the hitch I chose. It was a bit difficult for beginners like me.But overall, excellent.

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Call Us Again! Sent June 2012

Customer Service on the Phone was very Friendly...

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Helpful Downloadable Install Sheets Sent June 2012

Easy to find information on website. Particularly like that User Manual (with instructions) are available for viewing before product purchase.

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We Look Forward to Hearing From You Again! Sent June 2012

This was a very easy purchase. Will buy from again

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Customer Service! Sent June 2012

I really appreciate the additional information from customer service regarding questions I had about the correct hitch to order. Jennifer was very helpful and even checked to make sure the hitch was in stock as I need it fairly quickly!

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User friendly! Sent June 2012

Your web site was very user friendly, well done.

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Enjoying the Experience! Sent June 2012

Wonderful online browsing experience. Easy to navigate and offers a wide variety of products to all users.

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Better! Sent June 2012

This was a better experience than a few other sites I tried to order from and gave up

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Easy! Sent May 2012

Very easy transaction. Prices were excellent.

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No Duty = Happy Customer Sent May 2012

I was delighted to see that Hitchweb delivered from Canada with no brokerage fees or duty. Good Stuff.

Robert

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Two Thumbs Up! Sent May 2012

I ordered a hitch for my vehicle Friday afternoon and received it Monday morning. That is what I call fast delivery. Processed my order and shipped to my address in less than one business day. I give two thumbs up for delivery! The website was also quite easy to find the parts specific to my vehicle make, model and year. Good Job. I will return to hitchweb.com for my future needs and will gladly recommend them to my friends and family.

Tim

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Easy to order, no duty Sent May 2012

Very easy to order online and price was consistent with US-based mail order suppliersGlad it was easy to order in Canada without usual duty costs

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Canucks Love hitchweb Sent May 2012

Discount and Free Shipping is what I loved about Hitchweb as purchasing from Canada it can be hard to get a product at a good price especially brokerage fees where in the US you don't have to worry about that. Thank you

Eric

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Great Value Sent May 2012

great value

Pierre

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Great Service Sent May 2012

great customer service

Mike

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Small slip up, but we'll make it right Sent May 2012

First time I used the site I picked a hitch for my vehicle and was sent the wrong equipment. I was impressed with the fast service however it has taken almost 3 weeks to get a refund so I could re-order the right parts. Price is right but need to work out the kinks.

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If you would have known.. :) Sent May 2012

I would have shopped here sooner if I had known about this site.

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Quick Chat Sent May 2012

Used the chat function and received quick response.

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Pleasurable! Sent May 2012

Very pleasurable online purchasing experience.

Nicholas

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Customer Service! Sent May 2012

Very happy with the customer service. Can't wait to see the product arrive...

Matthew

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Clarity! Sent May 2012

Well documented. Clear instructions. Charges clearly identified.

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Deals! Sent May 2012

Awesome site with great deals!

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Easy to use Sent May 2012

Great service. love the easy to use website!

Terry

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Kudos to hitchweb Sent May 2012

Had some questions so called their toll free number and had excellent answers for all my questions. My kudos to Jennifer - I want to hire her for my business she was so helpful & knew her merchandise & confirmed delivery time.

Ken

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Very Pleased... Sent May 2012

I received an email the day after my order advising me that the item I ordered was not in stock and asking if I wanted to wait or substitute. I said I would wait (expecting up to two weeks) but the delay was only an extra day. I was very pleased to receive the originally ordered item, and very quickly.

Stewart

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Exceptional Service!.. Sent April 2012

I placed my first order (online) yesterday morning and my new Hidden Hitch arrived by courier this afternoon.  By any standard that is exceptional service and the price was very attractive, especially since delivery was free.  Although I haven’t installed it yet, the installation instructions are very clear.  I’ll be sure to refer you to my friends.

Don L.

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Lightning Fast!.. Sent April 2012

Great site and lightning fast delivery!

Y Bourret

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Price & Delivery.. Sent April 2012

Easy to find product on web site. The price was very competitive. I ordered it on a Thursday and in arrived the next day! The hitch itself looks to be of very high quality. From my experience this appears to be a very well run company that is very interested in what their customers think. Will definitively use them again.

Brad

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Will be Coming Back!. Sent April 2012

You had what I wanted, ordering was easy, and delivery super fast, I'll use you again when the time arises!

Capt. Rick

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Très Satisfait!. Sent April 2012

Je suis très satisfait de mon achat pour: le prix, la facilité de commander, le suivi, la livraison.

Noand

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Fabulous!. Sent April 2012

Fabulous service. Online chat was very helpful and allowed me to order on the spot and receive my purchase, that much sooner.

Anonymous

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DIY Sent April 2012

Exact products i wanted with instructions online! Being able to read the installation instruction and fine videos online was very important in my decision to purchase a "diy" product.

Daniel B

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Great Prices.. Sent April 2012

Very easy to do online ordering. Great Prices!!

Muriel R.

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Great experience!. Sent March 2012

Great purchasing experience combined with the best value and service is hard to beat. I ordered my hitch late one Friday night and it showed up at 10am the following Tuesday. No extra fees due to customs and the Curt hitch I received looks great. Thanks HW!

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Ontario, Canada | My Go To Place.. Sent March 2012

Hitchweb is my go to place for towing, this is my 4th hitch!

Danial D.

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Quebec, Canada| Good Work! Sent March 2012

The best online purchase information and checkout!! Good Work!!

Dave G.

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Satisfied Customer.. Sent March 2012

Smooth, awesome order transaction..

Steve M.

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Very Impressed.. Sent March 2012

Purchased Sidewinder - I managed to install it all in about 4 hours! Tested it on Saturday when we moved the trailer back to the storage barn about 15  miles from where we live and i have to say I’m very impressed with the operation of the Sidewinder! Its easier to back up and turn, and I have no more fear of taking out another back window in my truck!

Russ W.
 
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Tulsa, Oklahoma USA | Product availability.. Sent February 2012

Found what I needed very quick...

Steve J.

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Great customer service!.. Sent February 2012

Their customer support team was very good, nice, and friendly.  Very very helpful.  Very pleased with Hitchweb.  I got what I wanted when they said it would arrive.  Very very pleased and would use them again.  Thanks a whole bunch to their team and more so to Jennifer.  She was the catalyst for this whole transaction.  Thanks.

Jerry G. H.

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Online chat!.. Sent February 2012

I liked the online chat.  It helped a lot.

Meaghan W.

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Great site, great service!.. Sent February 2012

Great site!  Online chat support was excellent to clear up product details.

Yann G.

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Fort Lauderdale, Florida, USA | Great product and pricing!.. Sent February 2012

Thank you for my hitch.  This is what I have been looking for and it is cheaper than anywhere!

Abed A.

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Customer service!.. Sent February 2012

Really good customer service!

Jean-Philippe L.

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First purchase from hitchweb!.. Sent February 2012

This is my first purchase from Hitchweb, but so far so good

David L.

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Love the new site design!.. Sent January 2012

Great site.

Robert Y.

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Quebec | Loving the Fast Service!.. Sent January 2012

Placed my order Tuesday evening, Purolator knocked my door at 12:50 wednesday afternoon everything is perfect and hope to do business with you again

Thanks again for fast service

Klaude

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Happy with Service!.. Sent January 2012

I am so happy with your service !!!!  Thank you so much !!!

Osiris G

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Great Customer Service!.. Sent January 2012

Online chat with Jennifer was a great help.

Evert B

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Thompson, Manitoba | No Brokerage Fee!.. Sent January 2012

This is the first time that I did not have to pay brokerage fees, that I like.

Garry L

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Richmond Hill, Ontario | Great Experience!.. Sent January 2012

I received the hitch the next day and couldn't be more pleased.  I am totally impressed with the service I have received from hitch Web and will be glad to pass this information to all my friends.

Kenneth F

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New Market, Tennessee USA | Keep Spreading the Good Word!.. Sent January 2012

I am extremely satisfied with my hitch purchase and have and will continue to recommend your site to several people and will definetly use your service as needed again in the future. Thanks

Frank H

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Couldn't be More Pleased!.. Sent January 2012

Thank you Jennifer, I received the hitch this morning and couldn't be more pleased. I am totally impressed with the service I have received from Hitch Web and will be glad to pass this information to all my friends.

Ken and Christa

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Awesome Search Tool!... Sent January 2012

Best prices around!  I also like your search engine.

Richard B.

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Quebec, Canada | Fast Shipping to Canada!... Sent December 2011

Thanks.  Good price, good product, good shipping to Canada.

Eric G.

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Great Service! Great Prices!... Sent December 2011

Incredible customer service and a pleasure to deal with.  Excellent prices!.

Andy G.

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Quebec, Canada | Delighted!... Sent December 2011

I am delighted with the product and the support I got from you.

Renaud

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I Appreciate the Service... Sent December 2011

I received the hitch…quick service…thank you.

Wayne

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I'd do Business with You Again... Sent December 2011

Thanks for everything.  You have been most helpful!

Lori

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Much Faster Than I Expected... Sent November 2011

The wiring is already install and every things o.k. (I received it friday morning ... much faster than I expected) Thanks a lot, your service is really great!

Paul-Andre

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Maricopa, AZ, USA| Great Job!.. Sent October 2011

Thank you so much, everything arrived on time and was easy to install. Great job, I will use you guys again when the need arises.

Gar W

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Wow - That Was Quick!.. Sent October 2011

I placed my order at lunchtime yesterday and it arrived about 26 hours later.  If I’d read your Customer Feedback page it might not have been quite as big a surprise but it’s a nice one!

Tim

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Grrrreat!.. Sent September 2011

Hi Jennifer. I had read some comments on how quick your delivery was. I received the hitch about 2 hours before your tracking info.  Great service. Great to deal with an efficent company.

Dave

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Amazed.. Sent August 2011

I'm amazed with your company and the shipping time, it was an absolute pleasure to deal with you guys. Thanks for your help and will definetly recommend you to my peers.

Saeed

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PEI, Canada | Fast Service Means More RVing!.. Sent August 2011

Thank you so much for the extremely fast service it came at the perfect time for us to go RVing again. I would most certainly highly recommend your company to friends and family.

Barry & Mery

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Virginia, USA | All Around Good Stuff!.. Sent July 2011

Great site and great service. Found the trailer hitch and wiring I looked for and really quick delivery!

Paul

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 Loving the Fast Service!.. Sent June 2011

I received my hitch today the 22nd, thank you for your fast service!

Bernard

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He's a Happy Man!!.. Sent June 2011

I received everything on time so I'm an happy man! Thanks for the great service

Jocelyn

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Quick Action & Huge Thank You... Sent June 2011

Jennifer, I would like to thank you for your quick action.  I received my hitch and all of the wiring components today.  Huge thank you!!!

Wayne, Alida and Avery

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A very good company... Sent June 2011

Thanks very much your service and delivery has been excellent,a very good company. Will probably do business with you again

Ron

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Customer Loving our Service... Sent May 2011

I received my hitch order on Wednesday and installed it yesterday in about 40 minutes.  The quality and fit of all the components is excellent.  The electrical connector made the wiring a breeze.  It was a real pleasure to do business with your company.

Leif

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Keep Spreading the Good Word... Sent May 2011

I just wanted to let you know, your service was great and I thank you! I will be recommending "Hitch-web" to everyone I know. Thanks again for all your help.

Don W