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Star Rating Star Rating Star Rating Star Rating Star Rating March 30, 2019

Hitchweb pricematched my item and shipping was very fast.


Star Rating Star Rating Star Rating Star Rating Star Rating August 10, 2018

Telephone support is awesome. All items shipped of good quality, even OEM. My only issue is estimation of deliver. My most recent order was shipped divided. The estimated delivery was “Monday” One box arrive early on Wednesday and the other on Thursday. Both way ahead of schedule. I am pleased to get them early, however if I am not home the parcels are held in the closest town a 90 minute round trip. I have made the comment “No signature, please leave” but it appears that is not an option. Thanks for asking!


Star Rating Star Rating Star Rating Star Rating Star Rating July 22, 2018

July 21 : Fast delivery, but one of the item was defective. I contact Hitchweb by phone on the day of the delivery and the employee was really kind. But, now I have to wait for them to get an answer by the manufacturer. For a better service, Hitchweb should replace immediately my item and keep the replacement's problem for themselves, I don't have to wait for that. July 23 : I just receive an answer from Hitchweb and the defective item will be replace by the manufacturer. Hitchweb employee already took care about the shipping and she gave my quick feedback of the situation. Finally, fast shipping, fast replacement and very good customer services.


Star Rating Star Rating Star Rating Star Rating Star Rating July 03, 2018

It's the 2nd time i order with Hitchweb and the 2x times i received my parts more than just in time. You make my week-end!


Star Rating Star Rating Star Rating Star Rating Star Rating February 26, 2018

Very prompt service


Star Rating Star Rating Star Rating Star Rating Star Rating May 30, 2017

Good, fast, accurate shipping. Very satisfied.


Star Rating Star Rating Star Rating Star Rating Star Rating May 03, 2017

Good service, parts arrived quickly and the order was correct.


Star Rating Star Rating Star Rating Star Rating Star Rating July 30, 2016

Ordered a hitch, brake controller and wiring package. On Sunday night. On Tuesday, I got an email my brake controller wasn't in stock. I picked another. Thought Ok, ill probably see it Friday. Told my mechanic to watch for it. He let me know it had arrived Wednesday morning at 930am!!! I was shocked at the speed of service and how helpful Susan Harding was. Thank you!


Star Rating Star Rating Star Rating Star Rating Star Rating February 13, 2015

The items purchased worked very well. Great delivery and help in identifying the best items.


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